The Communications Officer serves as the central point of contact for all communications for the Musqueam Indian Band (MIB) and reports to the Manager of Policy and Communications. This position is responsible for implementing MIB’s communications plan (as approved by Chief and Council), to ensure a strategic and coordinated approach that effectively engages and communicates with MIB members, other priority audiences, and the broader community. to support
On an ongoing basis, the Communications Officer will liaise with staff, community members, elected leadership, partners, and other external parties. This position requires excellent written, verbal, and interpersonal communications skills, and strong organizational abilities.
- Facilitate the implementation of communications and engagement strategies to ensure that MIB’s priority audiences are regularly informed and engaged and strategic objectives are met
- Implement MIB’s communications plan, reviewing and adapting on an annual basis to align with changing organizational priorities, as identified through the assessment of key performance indicators and staff, leadership, and community feedback
- Develop and deliver a variety of communications resources designed to inform MIB members, employees, and the general public of Musqueam initiatives; develop tools and templates to support consistent communications initiatives across administration
- Support outreach and community engagement initiatives, establish consistent channels for regular feedback / two-way communication with and reporting on outcomes to MIB members
- Collaborate with staff and departments to develop and implement policies, procedures, and guidelines to ensure that internal communication methods are standardized and in alignment with MIB’s obligations and responsibilities to protect personal and confidential / sensitive information.
- Increase transparency and build trust/confidence amongst members by creating and maintaining consistent and diverse communications channels
- Develop and design media, including the community newsletter to focus on the informational needs and priorities of MIB members, and create corporate content for the newsletter on an ongoing basis
- Conduct research, and analyze qualitative and quantitative information relating to communications and engagement strategies, and report information to administration and leadership
- Websites: direct the development and maintenance of MIB web pages; update content and actively promote websites amongst priority audiences; liaise with external consultant(s)/service provider(s), as needs require
- Create consistent and timely social media updates through core channels: maintain and update social media platforms used by MIB
- Develop communications plans for major initiatives in collaboration with internal and external partners, as required
- Serve as the media liaison on behalf of MIB: develop and maintain up-to-date contact information and cultivate effective relationships with local, regional and national media; coordinate media responses, interviews, and media events; develop press releases; prepare briefing materials/backgrounders, speaking notes, fact sheets and other resources to support MIB spokespeople
- Support the development of MIB key messaging in collaboration with appropriate knowledge-holders and departments
- Provide document control of fact sheets, newsletters, brochures, handouts, etc.
- Monitor and assemble/disseminate content from mainstream and social media related to Musqueam Indian Band, Indigenous issues, perspectives, and interests
- Other duties, as required
- A post-secondary degree or diploma/certificate in communications, public relations, marketing, journalism, web and graphic design or a related discipline, and/or a minimum 4 years applied experience in the field, or an equivalent combination of education, training and experience
Skills and Abilities
- Demonstrated proficiency in desktop publishing, document layout and basic graphic design and layout: high level of competency working with Microsoft Office Suite (Word, Excel, Outlook); strong skills in web and publishing software (such as MS Publisher, WordPress, Adobe Creative Suite)
- Demonstrated knowledge of digital marketing best practices for social media, digital ads, search engine optimization, and basic website management
- Proficiency and experience working with the media
- Demonstrated experience leading effective communications programs in an Indigenous context, and/or with diverse communities
- Communications – excellent oral and written communications skills, demonstrated ability to present clear and concise information to diverse stakeholders, and high standards of quality and attention to detail.
- Organizational skills – including ability to manage multiple priorities and meet deadlines to achieve consistent and sustainable results
- Proven ability to maintain confidentiality, and ability to use tact and good judgement in dealing with sensitive and complex issues.
- Demonstrated cultural competency, and familiarity with Musqueam community and its cultural traditions
- Willingness to maintain a flexible schedule to support communications priorities and community engagement initiatives
- Work is performed in an office environment and out in the community, located on the Musqueam reserve in southwest Vancouver
- Although a standard 35-hour workweek is prevalent, hours may include occasional evenings and weekends to support meetings, events, and community outreach
- Valid Driver’s License required
- Completion of successful Criminal Record Check completed by MIB
- Must sign confidentiality covenant
To apply: please email cover letter and resume to [email protected] and include “Communications Officer” in the subject line.
Posting will remain open until filled.
Applicants of Musqueam and/or Indigenous ancestry are encouraged to apply.
* We thank all those who apply, however, only those short-listed will be contacted.